Package Room

24/7 Package Room

Collect your parcels when you want

How it works

Standard mail will be delivered to your post box in the lobby, which you can collect anytime. To provide the ultimate convenience for you here at Childers Street we have a 24/7 Package Room for items that don't fit into your mailbox. As soon as a parcel is delivered you will be sent a SMS and email. Collect when you want, hassle free, 24/7.

How it works
1. Your package is delivered to the package room by the courier driver
2. You are notified as soon as a package is delivered for you
3. Collect your parcel using your unique access code

Grocery Deliveries

You can now have your groceries delivered to the Package Room by your preferred supermarket. Our Package Room has a Fridge and Freezer along with storage so your orders are delivered by the delivery driver and you are notified when these are ready for collection.

We have partnered with Ocado to offer new customers £20 off their first shop

Ocado Resident Offer

£20 off your 1st Order

FAQ'S

How do I access the Package Room?
When you move into Childers Street you will be added to our systems so that delivery companies can select your name when delivering your packages. Please ensure we have the correct email and mobile number for you to ensure all notifications are received.

Do I need to inform the delivery company to deliver to the Package Room?
We advise that where possible when placing orders you state that your delivery should be made to the Package Room as this is a "Safeplace" for your package to be left. Many online websites provide a comments box when completing your order so where possible please reference this.

How do I collect my parcel?
You will be notified as soon as a parcel is delivered for you. Your notification will include a secure one time access code to our secure monitored Package Room. You will be asked to confirm your identity when collecting your parcel for security reasons.